Shipping Policy
We ensure timely and secure shipping to get your order to you in perfect condition. Our Shipping Policy explains the processing and delivery details.
- Order Processing: Orders are typically processed within 1-3 business days. During peak seasons or holidays, processing times may be longer.
- Shipping Methods: We offer various shipping options at checkout, including standard and express shipping. Available options depend on your location.
- Shipping Costs: Shipping fees are calculated at checkout based on the size, weight, and destination of your order. Free shipping may apply on eligible orders or promotions.
- Delivery Times: Delivery times vary by location. Domestic orders generally arrive within 5-7 business days, while international orders may take 10-20 business days, depending on customs.
- Order Tracking: Once your order is shipped, a tracking number will be provided via email or SMS so you can monitor the delivery progress.
- International Shipping: International orders may incur customs fees or taxes. These charges are the buyer’s responsibility, and delays may occur due to customs processing.
- Undeliverable Packages: If a package is undeliverable due to incorrect address or refusal, the customer is responsible for reshipping costs or any applicable restocking fees.
- Lost or Damaged Packages: If your package is lost or arrives damaged, please contact us immediately. We will work with the courier to resolve the issue and may offer a replacement or refund in such cases.